China Post Express: BEST Express Supports the Product Line with Service


A few days ago, nationwide network conference of BEST Express 2015 was held in Hangzhou. Johnny Zhou, President and CEO of BEST Logistics, pointed out that 2015 will be a year of service for BEST Express, which will reform and innovate every aspect of the business. As long as the service quality is improved by 1%, the business can be increased by N%. 

Zhou Jian, President of BEST Logistics and General Manager of BEST Express, emphasized that they would form a strategic product layout in urban and rural areas with the features of commerce and electronic commerce. In addition, they would accelerate the infrastructure, network and technology construction to further improve their service ability.

Johnny Zhou said that BEST Express would improve its service process and standards, carry out skill training, complete user management, supervision and assessment mechanism, and integrate resources, HR and information to improve the service quality from multiple aspects, hence providing all-round service for users.